Pointe Shoe Special Orders

 

This form makes it easy to request the pointe shoes you need. Please provide as much detail as possible to ensure we can fulfill your request quickly and accurately. Here's how our special order system works:

  1. Monthly Restock Orders: To avoid additional fees, you can add your order to our monthly restock. Restock orders are placed on the second Monday of each month, so be sure to submit your form before then.

  2. Expedited Orders: Need your item sooner? We can place your order right away for a $5 shipping fee per item. This fee partially offsets shipping costs for expedited orders.

  3. Non-Refundable Deposit: A 50% non-refundable deposit is required for all special-order pointe shoes. This deposit helps us cover costs and ensure availability. If you decide not to purchase the shoes you ordered, the deposit can be applied toward any other item in our store but cannot be refunded.

  4. Shipping: We offer shipping for all orders, with a standard shipping fee of $10. Whether it's an expedited special order or a regular item, we’ll make sure it gets to you!

After Submitting Your Form

Once we receive your form, you’ll get a follow-up email with your total and a link to pay the 50% deposit. After the deposit is paid, your order will be confirmed. If the item you’ve requested is out of stock, Kate will contact you directly to discuss alternative options. You’ll also receive an email with an estimated arrival date for your order.

If you have any questions, feel free to contact us at info@tutusandtendus.com or 248.710.9009.

Thank you for choosing Tutus and Tendus—we’re excited to help you find the perfect fit!